SIGN MAINTENANCE

Yes. We survey the existing installation first to establish how it was actually built — construction method, illumination type, and what access the position requires — since a maintenance visit on a sign we didn't install starts from a genuine unknown rather than our own fabrication drawings. From there the process is the same regardless of who originally installed it: inspection and fault diagnosis, then module and driver replacement, cleaning, or re-commissioning as needed. Every illuminated sign eventually develops a failed module, a water ingress point or a loosened fixing, and a single dark character undoes the impression the whole installation was built to create — so scheduled inspection is usually worth more than waiting for a callout. We can also set maintenance up as a periodic contract across a single site or a portfolio rather than one-off callouts.

Yes — periodic inspection and cleaning programmes can be set up across a single site or a portfolio, rather than waiting for something to fail before a maintenance visit happens. Scheduled inspection is what actually catches degrading drivers and water ingress points before a character goes dark, which is the difference between a planned module swap and an emergency callout after a sign has already been dark for weeks. For sites we installed, this is faster to set up because we already hold the method statements and access approach for that specific installation, so a contract doesn't start from zero the way a callout to an unfamiliar sign would. Portfolio clients with multiple locations can put every site on the same inspection cycle, so sign condition stays consistent across a brand's whole footprint rather than varying site by site depending on when something last broke.